Privacy Notice

We appreciate your interest in our Internet Shop. As your personal data becomes known to us, it is protected under legal regulations. Below you will find information about our technical and security standards as well as what data is collected and how it is used.


Our technical security standards

Your order and payment processing information is protected by security systems and additional authorization procedures. This applies both to data transfer and storage of customer data

1. In collecting and transmitting the data of your order, we use high-grade SSL (Secure Socket Layer) with 256-bit encryption level. The appropriate SSL certificate was issued by Comodo Group, Inc. ("User Trust Legacy Secure Server CA," and is operated by our parent company, Lebe Gesund Versand, Marktheidenfeld, Germany. Being a validated SSL certificate organization, Comodo Group, Inc. is confident of our integrity as a certificate holder by way of an extract from the commercial register. The SSL encryption technology offers maximum security and is, for example, also used by banks for data protection in online banking. You can recognize the highly encrypted SSL data transfer (AES 256 256 bit) by the display of a closed lock icon to the right of the address bar or in the status bar of your browser at the bottom of your screen. In current Internet browsers the left side of the address bar also turns blue.

2. Payment by credit card (Visa, MasterCard) as well as by check is possible in our internet shop. These payment methods are fully secured by the above-listed security standards.

3. The transfer of your data is also SSL encrypted.


Collection and use of your data

1. Your access to our Internet Shop and the retrieval of logged data located there are recorded in anonymous form. Storage is used for statistical purposes and allows us to optimize the Internet Shop for you. Recorded are name of file, exact date of request, amount of data transferred, message indicating successful access, web browser and domain of inquiry. In addition, the IP address of the computer used for making the inquiry is logged. This anonymous data of usage is not connected with personally identifiable information.

2. This Internet Shop uses cookies. A cookie is a small text file sent by us via your web browser to your computer hard drive that enables you to read the information on our web shop during your visit and subsequent visits. The cookies we use are so-called session cookies and contain only an encrypted identifier without personal data. Via this distinct identifier, your shopping cart on the Internet Shop is administered and your order processed. 31 days after your visit, the session cookies are delete.d This allows you to continue a purchase in progress (shopping cart) at a later time using the same computer.

The cookies of this Internet Shop are protected by the security standards of your web browser against being read by a third party. The help function on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether.

This Internet Shop can also be used without cookies. However, we suggest you allow cookies to be saved if you order from in Switzerland, in order to have unlimited use of the shopping cart.

To improve the quality of service, this Internet Shop uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies," text files that are stored on your computer and enable an analysis of your use of this website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, compiling reports on website activity for the website operators and enable further services related to website and internet use.  Google may also transfer this information to third parties insofar as this is required by law, or insofar as the third parties process the information on Google's behalf.

Google will not associate your IP address with any other data held by Google. This website also uses Google Analytics with the extension "_anonymizeIp ()". This allows IP addresses to be processed further in abbreviated form to prevent them being directly linked to a particular individual. You may refuse the use of cookies by changing the settings on your web browser. By using this website you agree to the processing of data about you by Google in the manner described and for the aforementioned purpose.

By using the free browser extension to deactivate Google Analytics, you may object to this data collection at any time, which remains effective from then on.

4. If you desire to receive the newsletter offered on our Internet Shop, we need a valid E-mail address from you, and information that allows us to verify that you are the owner of the E-mail address or that the owner agrees to receive the newsletter. The provision of additional data to make use of this information service is not necessary. Your permission to store your data and E-mail address as well as their use for sending the newsletter can be revoked by you at any time, without cost, other than the transmission costs, according to the basic rates. This is possible via a link at the bottom of each newsletter issue, as well as directly via the Internet Shop.

5. Insofar as you have provided us with personal data, it will be used to respond to your inquiries and the processing of any order.
If you have placed an order with us, your mailing address and possibly your E-mail address is used by us to send you information about similar products, as long as we have no record of an objection to this. In no event will we share your information with third parties.

At any time, you have the right to free information about your stored data and to have them deleted. Please refer to our Privacy Officer at the following e-mail address or by writing to the following address: Lebe Gesund Versand GmbH, Max-Braun-Str. 4, 97828 Marktheidenfeld, Germany.